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Stampin' Up: Online Ordering Hints And Tips

How-to-shop-with-sue

Sue Madex: Stampin' Up Demonstrator Australia: 

Click here to visit my Online Store

If you live anywhere in Australia, you can order your Stampin' Up craft supplies and favourite products online at any time of the day or night directly from my online store.   So handy.  

Click the link above to get started or I've got step by step instructions below and some frequently asked questions (scroll down to the bottom for those)  if you need them for

*how to place an online order and our rewards program    

 

Online Shopping With Stampin' Up - Some Hints and Tips

Are you new to online ordering?  Keen to earn some rewards for your craft shopping?  Here's a few extra instructions that I hope will help? 

First up click on the Shop Online button on my blog, or on this link:  Sue's Online Store

Click on the Create Account link if it is the first time you're visiting my store. Otherwise click the Sign In button and enter your details.  You'll get a pop up message to ask you if you'd like to opt in for our new rewards program. 

You'll see 'shopping with Sue Madex' up the top if you're on a computer and scroll down the sidebar if you're on a phone/tablet to check who you are shopping with. Or click the top right for the drop down menu and select Demonstrator to check. 

(If you have a regular demonstrator - search and select them.  If you don't have a demonstrator, I'd be happy to help.) 

Shopping screenshot

You'll also see the Rewards tab there circled in green.  You can click that at any time to check your rewards balance.  You earn rewards of 10% on orders of $35 or more.  Use them on your next order or save them up for something special.  

Now you're all set to browse and shop.  Here's a couple of handy things to look out for.

This image below shows where you can find our main menu.  Click on Online Exclusives to see all of our newest items that you will only find online - not in one of our catalogues.  We have new releases every second month so there's always something exciting to see.  Click on Kits to browse through our extensive range of craft kits - cards and other papercraft projects.  These make great gifts too.  There's a specials tab to find all of our latest specials including the Last Chance items for products that will only be around while stocks last.  

The item description underneath will give more details, or please get in touch if you've got any questions I can help with about products or what you need for your projects. 

Shopping menu screenshot

Did you know you can also select a particular colour family and look for items in that colour.  Perfect for colour coordinating. 

Once you've selected an item and read the description below, you can click to add it to your cart.  Or did you know you can add it to your wish list if you want to come back to it later?   Click the heart to do that.  Add it to favourites or create a specific list such as Christmas Wish List :-) 

Shopping screenshot add to list

Once you've finished your shopping it is time to check out.  Click on the cart icon or select 'View Shopping Cart.'

You can opt to use any rewards you may have earned on previous orders.  

Once you are all done click checkout and you'll see a final summary.  Be sure to check that your postal address is correct.  

At the bottom it will also tell you who you are shopping with if you need to check.  

Shopping checkout screenshot

If everything is correct - you're all set to click on submit order.

You'll get a confirmation email and will also receive tracking information if you need to check on your parcel. 

Your parcel will take approx 1 - 2 weeks to arrive* depending on where you live and is delivered by Australia Post.  

My Melbourne parcels generally arrive within a few days.  

 

Once your BBB (Big Brown Box as we call them) arrives, unpack and make sure all your items are there.  I always give things like my punches a little test drive just to make sure there's no jams or problems.  There is a 90 day guarantee on your items so get in touch (within that 90 days) if there are any problems with any of your products. 

Our Stampin' Cut and Emboss Machine has a 3 year warranty 

 

Other Frequently Asked Questions:

*  I can't find a current item in the online store.

Sometimes when an item is out of stock the item number is turned off and you won't be able to find it in the store.  Please get in touch and I can check the latest inventory report to see if there's an estimated date of when it is due back in stock.  

*  I have an old catalogue.  Can I get an item that has retired from the range?

Once items have retired they are no longer available in our online store.  Sometimes though you'll find retired products in our last chance section so keep an eye out there.  They are sometimes discounted and strictly while stocks last so if you see something you like there jump in quickly.  They tend to sell out speedily.  

* I'm using the search button to find an item and it isn't showing up.

I have to say our search button is a little finicky.  Try a different combination of words or keep it simple with just one word (eg for circle punch, just search circle.)  Or drop me a line and I'll lend a hand.  Apologies - hopefully the online store tech team are working on making our search function a little more robust.  

Do you have another question I could pop on here?  Leave a comment and let me know or send me an email at [email protected]    and I'll update the page. 

 

Get in touch too if you've got any questions on how to use any of your tools or supplies.  I'd be happy to help.  

I hope that little step by step was handy. 

Happy Browsing and Shopping!

Cheers, Sue

Note:  If you already have a regular demonstrator, just visit the Stampin' Up website, select your demonstrator and your order will go to the right spot.

 

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My name is Sue Madex and I love to share papercrafting tips and inspiration to help you make your own beautiful cards at home. Send a handmade card to those special people in your life. Need some craft items? You can shop for Stampin' UpĀ® craft supplies right here.
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  • The content of this website is the sole responsibility of Sue Madex, Independent Stampin' Up! Demonstrator. The use of and content of the classes, services, or products offered on this website is not endorsed by Stampin' Up! Some stamped images on this site are copyright Stampin' Up! 1990-Current. Designs on this page are copyright Sue Madex unless otherwise attributed. My intention is always to give credit when inspired by others - apologies for any omissions. All designs and tutorials are for your personal inspiration only. Thank you for respecting these guidelines. Much appreciated!
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